Apple Macbook Air Data Recovery

Apple Macbook Air Data Recovery

If your Macbook Air is not starting and just shows a folder on the screen with a question mark, chances are the hard drive has failed.

If you don’t have a current Time Capsule backup, don’t panic it is possible to recover the files from your Macbook Air.

If your Macbook Air is still under warranty we can still perform data recovery on the drive and Apple will still honour the warranty on the failed drive. Give us a call if this is an issue.

A word of warning though SSD recovery can be expensive, depending on the size of the drive and problem with it.

Your local Apple Store (ours is Cabot Circus, Bristol) will sometimes take your Macbook Air in for the warranty repair and give you the hard drive so you can get the data recovered, (usually you have to wait for us to return the drive before the repair is completed).

Depending on the model with Macbook Air’s we do charge an additional fee to remove the hard drive.

When submitting a Macbook Air for data recovery the type of details we find really useful are:

Was Filevault switched on? (file encryption, you have to switch this on)

What version of OSX is it i.e.  10.5 Leopard, 10.6 Snow Leopard,  10.7 Lion, 10.8 Mountain Lion

What has been tried already?  This can make a difference to know in advance what has happened.

Has it been dropped? – It happens, just let us know.

Has it gotten wet?

What files or folders are a priority, i.e.Pictures in the Jamie profile (iPhoto Library)

Just give us a call and we will do our best to recover the data from your Macbook Air.


Remember - when affected by data loss issues - Don’t Panic!

Just switch if off and contact a specialist.

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