Apple Macbook Data Recovery

Apple Macbook Data Recovery

If your Macbook is not starting and just shows a folder on the screen with a question mark, chances are the hard drive has failed.

If you don’t have a current Time Capsule backup, don’t panic we can recover your files from your Macbook.

We see a lot of drives from Macbooks, these are more common, probably due to the fact they get knocked around so much in general use.

The drives inside are usually Toshiba or Hitachi with custom Apple firmware.

If your Macbook is still under Applecare warranty we can still perform data recovery on the drive and Apple will still honour the warranty on the failed drive. Give us a call if this is an issue.

Your local Apple Store (ours is Cabot Circus, Bristol) will sometimes take your Macbook in for the warranty repair and give you the hard drive so you can get the data recovered, (usually you have to wait for us to return the drive before the repair is completed).

When submitting a Macbook for data recovery the type of details we find really useful are:

Was Filevault switched on? (file encryption, you have to switch this on)

What version of OSX is it i.e.  10.5 Leopard, 10.6 Snow Leopard,  10.7 Lion, 10.8 Mountain Lion

What has been tried already?  This can make a difference to know in advance what has happened.

Has it been dropped? – It happens, just let us know.

Has it gotten wet?

What files or folders are a priority, i.e.Pictures in the Jamie profile (iPhoto Library)

Just give us a call and we will do our best to recover the data from your Macbook.


Remember - when affected by data loss issues - Don’t Panic!

Just switch if off and contact a specialist.

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