Macbook Pro Data Recovery

Apple Macbook Pro Data Recovery

If your Macbook Pro is not starting and just shows a folder on the screen with a question mark, chances are the hard drive has failed.

If you don’t have a current Time Capsule backup, don’t panic we can recover your files from your Macbook Pro.

We see a lot of drives from Macbook Pro’s, these are probably the most common, probably due to the fact they get knocked around so much in general use.

The drives inside are usually Toshiba or Hitachi with Apple firmware. The newer Retina Display Macbooks Pro’s have an SSD with Apple’s own connector.

If your Macbook Pro is still under warranty we can still perform data recovery on the drive and Apple will still honour the warranty on the failed drive. Give us a call if this is an issue.

Your local Apple Store (ours is Cabot Circus, Bristol) will sometimes take your Macbook Pro in for the warranty repair and give you the hard drive so you can get the data recovered, (usually you have to wait for us to return the drive before the repair is completed).


When submitting a Macbook Pro for data recovery the type of details we find really useful are:

Was Filevault switched on? (file encryption, you have to switch this on)

What version of OSX is it i.e.  10.5 Leopard, 10.6 Snow Leopard,  10.7 Lion, 10.8 Mountain Lion

What has been tried already?  This can make a difference to know in advance what has happened.

Has it been dropped? – It happens, just let us know.

Has it gotten wet? – Having leaking water bottles in the same bag seems quite common these days.

What files or folders are a priority, i.e.Pictures in the Jamie profile (iPhoto Library)

Just give us a call and we will do our best to recover the data from your Macbook Pro.

Maindisc were brilliant. I got my dissertation back quickly and with ease. Very easy going friendly staff. I would recommend these guys to anyone. Thanks once again –  Frederic Bolton 2013

Remember - when affected by data loss issues - Don’t Panic!

Just switch if off and contact a specialist.

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