We can recover data from all brands of laptops

Laptop hard drives fail tend to fail more regularly as they are moved around more often than PC hard drives.

Common causes of laptop hard drive failure are:

The Laptop has been dropped – if the laptop is running when it is dropped it can causes the read heads inside the drive to crash into the platters, even a drop of a few cm can cause this to happen.

Drive failure due to age – Laptop Hard drives spin at 5200 rpm, eventually with all moving parts they will wear out.

Electronic failure – This is less common, but the components on the small pcb on the hard drive can fail, there are also firmware problems associated with certain hard drive models that cause them to stop working without any warning.

Corruption – As drive sizes have increased over the years there is error correction going on constantly inside the drive,

Heat related – If a fan has failed or it is a badly designed poorly ventilated laptop this can shorten the life of the hard drive.

Other problems are laptops that have had a factory restore or reset  usually to fix problems when the laptop is not running properly, this overwrites the system partition with a factory image (as it it was when you first bought the laptop) unfortunately this generally overwrites a lot of files. We can recover data in this case as long as the files you need haven’t been overwritten. Just switch off the laptop and call us on 0117  953 7779

Typical Symptoms of a hard drive failure on a PC laptop are messages like ‘No Valid Boot Devices Found’ or a black screen with a range of options Start in Safe Mode. Last Known Good Configuration, Start windows normally

Typical Symptoms of a hard drive failure on a Macbook is grey screen with a folder and question mark inside it or just a white screen that doesn’t change.

laptops we have recovered data from:









Hewlett Packard

Packard Bell





Below are examples of some laptop drives we have previously recovered data from

Our diagnostic test also run to Laptop Drives 2.5” – Height 12.5mm, 9.5mm, 8.45mm. The most common and models are below are listed below but we can also do ones not on this list.

  • 316269-001 6.0gb
  • 204095-001 20gb
  • 218371-001 20gb
  • 288291-001 20gb
  • 371776-001 30gb
  • 192406-001 30gb
  • 300803-001 40gb
  • 356014-002 40gb


  • MHK2120AT 12gb
  • MHM2200AT 20gb
  • MHN2100AT 10gb
  • MHN2200AT 20gb
  • MHN2300AT 30gb


  • DK226A-21 2.1gb
  • DK226A-32 3.2gb
  • DK237A-21 2.1gb
  • DK227A-41 4.1gb
  • DK238A-32 3.2gb
  • DK239A-48 4.8gb
  • DK23AA-60 6.0gb
  • DK23AA-12 12gb
  • DK23BA-10 10gb
  • DK23BA-20 20gb
  • DK23CA-15 15gb
  • DK23EA-60 60gb
Hitachi Travelstar

  • HTS548040M9AT00 40gb
  • HTS726060M9AT00 60gb
  • HTS548080M9AT00 80gb

IBM Travelstar

  • DMCA-21440 1.4gb
  • DKLA-24320 4.3gb
  • DBCA-204860 4.8gb
  • DBCA-206480 6.4gb
  • DARA-212000 12gb
  • DARA-218000 18gb
  • DARA-218000 18gb
  • DARA-225000 25gb
  • DARA-225000 25gb
  • DJSA-210 10gb
  • DJSA-220 20gb
  • DJSA-230 30gb
  • IC25N015ATDA04 15gb
  • IC25N020ATMR04 20gb
  • IC25N030ATMR04 30gb
  • IC25N060ATMR04 60gb
  • IC25N020ATCS04 20gb
  • IC25N030ATCS04 30gb
  • IC25N040ATCS04 40gb
  • IC25N048ATDA05 48gb
  • IC25N060ATCS05 60gb

  • T92011A 20gb
  • ST94011A 40gb
  • ST94019A 40gb


  • MK1003MAV 1.0gb
  • MK1302MAN 1.3gb
  • MK2103MAV 2.1gb
  • MK2104MAV 2.1gb
  • MK2109MAT 2.1gb
  • MK2110MAT 2.1gb
  • MK3212MAT 3.2 gb
  • MK4006MAV 4.0gb
  • MK6412MAT 6.4gb
  • MK1214GAP 12gb
  • MK1814GAV 18gb
  • MK2018GAP 20gb
  • MK3018GAP 30gb
  • MK3018GAS 30gb
  • MK3021GAS 30gb
  • MK3025GAS 30gb
  • MK4021GAS 40gb
  • MK4025GAS 40gb
  • MK4019GAX 40gb
  • MK6021GAS 60gb
  • MK8025GAS 80gb

Previous Clients Include Bristol University, Bristol City Council, BBC, NHS, Airbus